Smart Sofa 4.0

I bought the Smart+ 3.0 two years ago and felt like it finally deserved a review because honestly, it still looks and feels exactly like it did when I first got it.

The fabric has held up incredibly well. No pilling, no sagging, no wear in the spots I sit most. For a sofa that gets used every single day, that says a lot. I also have a toy poodle that loves being on the sofa, it’s gone through spills, vomit and a bunch of different stuff. I just use a wet vac and some cleaner to get everything out.

The storage is something I use constantly and never take for granted. Under each seat is a huge compartment and I keep everything in there. Documents, bedding, jackets, I even have a humidifier in there that I use in the winter. The armrest storage fits my laptop, throw blankets… I wouldn’t know where to store all these without this couch.

The lighting still works perfectly too. At night the sofa looks like it’s floating off the floor and you can set it to whatever colour fits the mood. The dynamic wave mode is still one of my favourite things to show people when they come over.
Also, charging is a must have.

I do wish I had the newer version with the washable covers.

Two years later, no regrets.

Beautiful sofa! It’s very comfortable and I love the functionality pieces like the tray table and my all time favourite; the storage, which is why I bought it. Overall I’m very happy with it. There were some communication challenges initially, but the company really made an effort to go above and beyond to address my concerns and ensure I was satisfied with the final product. They replaced parts, followed up afterward to see how I was feeling. and even sent updated seat covers at no cost. I really appreciated the level of care and customer service in resolving everything.

I shared this with them already but I really do love the product they’ve built as a small Canadian business and would definitely support them again in the future. I only removed 1 star for the initial communication issues but the product itself is a 10/10

found rezy on instagram, i believe. i liked the clean, modern look and especially all the storage, since i have a 500 sf studio condo. but i was pretty hesitant to buy a couch online. i've seen so many couches that LOOKED GREAT but when you actually sit on them, they FELT TERRIBLE. i read the reviews and even asked people who posted to rezy's pictures and they said it was actually comfortable, so i took a chance.

i will say, it's a little more firm than i'd prefer but still comfortable. maybe different firmness options in the future would be a good idea. i got the 2 seater plus ottoman. the couch (USA store) is about 90"x40", which is PERFECT for my space. surprisingly, the same version in their Canadian online store is only 80" long and not as deep, either. i thought the different sizings, depending on canadian vs USA online stores, was odd. i did NOT get the smart+ version that lights up, etc.

the good:

simple, clean, modern look.

storage (in the seats, arms AND ottoman!).

a tray that swings out of the arm to eat on or use a laptop. tray maybe could be just a little wider, tho.

good quality, well built. fed ex said the 7 pieces (2 seats, 2 arms, 2 backs and 1 ottoman) weighed 600 lbs! it's a good thing this is modular because that's a LOT of overall weight.

the pillows are nice and it's great that they included the smaller lumbar pillows, aswell.

support, especially DARCY, was very nice to work with and very accommodating.

i've lived in the same place for 19 yrs and hopefully, i won't be moving in the near future but moving my old couch (a similar 91"x44" size) was REALLY difficult to get in and out of my unit due to it being one LARGE piece. this will be easier but will take longer. i couldn't get my old couch in my old building's very small elevator, so i had to carry it down the stairs, which almost killed me. i was able to take my rezy, a piece or 2 at a time, via a dolly, up the elevator, thank goodness.

i got a really great price during a holiday sale, plus shipping was free with the deal i got.

cons:

i really did not like how the back and arm pieces hook together with the seat pieces. they make it look easy in the video but it's not, imo. the hook system is very tight and took many tries. any time i was able to get the hooks to fit (after many tries), i felt incredibly lucky. i actually couldn't get one arm piece to hook but it's up against a wall and not going anywhere. so i finally gave up trying to connect it to the couch. i think a MAGNETIC system would be much better and easier. or bigger hooks/latches that stick out further. the ones they have are too small/too tight, imo.

very limited colors and fabrics but i knew this going in. there are just 5 color options and 2 of them were velvet (navy and grey), which i felt would be way too hot (i sleep on my couch a lot. Btw, I'm 5'10" and completely stretch out between the arms with an inch or 2 to spare), so that left me with white (which i would never do), grey (the shade was a little too dark for my small space. i wish they had a lighter grey), so i had to settle for the cream weave. it's a lighter color than i'd prefer but the texture looked softer than what's available in white or grey. it feels very nice but they really need more color and material options.

the "cup holders" are really fancy coasters (slabs of granite(!) that velcro to the ends of the arm pieces), so i wish they wouldn't advertise them as cup holders- your drink can still get knocked off the edge. i hope they come up with arm pieces that have actual cup holders.

the couch covers don't come off, so you can't wash them in the laundry. i think i read that the couch covers in the canadian version come off and can be washed and they might do that in the future for the USA version but not anytime soon, from what i was told. i really wish my version had that.

because of the difficulty of putting it together (get magnets instead of hooks!! or an easier hook/latch system), the very limited color and material options, it being a little more firm than i prefer and the cup holders really being fancy coasters, i couldn't give it 5 stars.

it's a really nice couch but there is room for improvement, so hopefully they'll take my feedback into consideration. overall, i'm very happy with this couch and ottoman, especially for the sale price i got it for. it's a high quality couch but needs a few more options and a couple improvements to hit a true 5 star rating. i think i'm a hard but fair grader, so take that as you will.